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Post by Maravilla on May 14, 2013 18:53:15 GMT
I don't know why but recently (since yesterday I think) I have problems while logging in. When I log in, I can write my name and password. Then I click continue, but the page appears as if nothing happens. Only when clicking again on log in it will open the forum with my account settings and access to all the boards. Am I the only one having this problem? What could it be?
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Post by moletteuk on May 14, 2013 19:37:25 GMT
Could you see if you still have the problem on a different browser, please?
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Post by Maravilla on May 14, 2013 19:58:11 GMT
Yes, I used firefox and google chrome. Same problem.
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Post by Kins on May 15, 2013 9:36:30 GMT
I have been experiencing this too...
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Post by moletteuk on May 15, 2013 10:55:33 GMT
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Post by Kins on May 15, 2013 11:28:10 GMT
Yup, exactly that ^ ^ ^
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Post by ntg on May 15, 2013 11:38:29 GMT
I just thought molette, could they have a solution for Lrak's issue getting on? It might be worthwhile looking into if we can find out exactly what's happening off him (from what I gather when he rejects the "download the proboards app" it won't let him log on, but perhaps it's the same or a similar bug?).
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Post by yasmin on May 15, 2013 19:29:33 GMT
Just wanted to say that I have been having this problem too (so much so that I haven't been able to reply to anything or start a thread to ask for help in resolving this). However, I have finally figured out that it's because of Firefox. I now use Safari to access this site.
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Post by moletteuk on May 15, 2013 19:37:02 GMT
OK, sorry about this folks! Just checked with Proboards, apparently they have figured it out and it will be fixed with the next update, but I don't know when that will be In the meantime, if you log in with your global account email address, rather than with your forum username, I'm told it should work OK. Can you guys let me know if that works, please?
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Post by yasmin on May 16, 2013 1:38:27 GMT
Will try that when I get to work tomorrow. Dang home computer keeps shutting itself off. Aaarghhh!!!!
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Post by yasmin on May 16, 2013 15:04:57 GMT
Tried logging in via Firefox with my account email address but this did not work. My husband thinks that the version Firefox I am using might be to old to handle this site now. No problem logging in through Safari though so I'll be doing that for the next while.
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Post by moletteuk on May 17, 2013 18:56:41 GMT
Proper fix should be in place today or tomorrow.
Could you guys report back if it's fixed or not fixed in a couple of days, please.
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Post by Maravilla on May 18, 2013 7:17:09 GMT
I just could log in without any problems. Seems it works again properly. Thanks for your help!
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