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Post by animalmadchloe on Jul 14, 2014 10:28:39 GMT
Popped into keydell in horndean today to with one of the guys I cAre for, only to find 3 pretty unwell looking degus one a lot worse than the others they all hD very over grown teeth the bottom teeth growing apart and the top sets like I sharp point!! They all had snotty noses and visible wetness Around the mouth the worst one was very lethargic and swollen looking mouth :  I reported this to staff and all I got was " I don't see what the problem Is" And "they were fine this morning" I told them they all need to see a vet and explained about the teeth but they really didn't seem bothered at All, I'm so so angry they all look so sick , how they think they all look normal and healthy is beyond me, Anyone local to keydell don't suppose you can pop in And have a look and report it again? The more complaints the better chance they have of seeing a vet! Was also wondering about reporting to the RSPCA Im so worried the really sick one needs to see vet ASAP There kept on the hot green house with the birds and rabbits advice plzzzz |
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Post by finseed on Jul 14, 2014 12:17:39 GMT
My partner and I would suggest reporting that to RSPCA. If they really are as bad as you say, and if the staff really were as ignorant and neglectful as you say then I'm pretty sure that constitutes animal neglect/cruelty. I'm not sure how much experience the RSPCA has with degus, but they can at least intervene and get the degus to a vet! It's worth reporting it as soon as possible, just in case- all you're doing by reporting is giving people information, from which they can make a decision. You should never feel bad about reporting something, it's always better to be safe than sorry, and you may end up saving those degu's lives.
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Post by natnat899 on Jul 14, 2014 12:23:40 GMT
I would take pictures and report it to the RSPCA, they shouldent be allowed to sell animals if they keep them in such bad conditions.
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Post by animalmadchloe on Jul 14, 2014 12:31:19 GMT
I would take pictures and report it to the RSPCA, they shouldent be allowed to sell animals if they keep them in such bad conditions. They wernt for sale they take in some unwanted animals, I tried To get photos but I just couldn't get close enough for anything to show up on my phone I'm going to report it once I finish work |
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Post by natnat899 on Jul 14, 2014 12:44:47 GMT
I suppose they could have been unwell when they arrived. But the careless attitude the staff have is concerning.
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Post by rmazeds on Jul 14, 2014 13:14:17 GMT
I think the fact that they aren't planning on getting them to the vet is the key here, definitely report it!!
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Post by animalmadchloe on Jul 14, 2014 13:34:20 GMT
It makes Me cross that they can't even see anything is wrong huge dried up snot trails over there faces wet chins and missivly over grown mis shapened teeth!! One with a swollen mouth and weepy eye !! I wasnts to punch all
The staff for being so careless but I couldn't I was working lol
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Post by animalmadchloe on Jul 14, 2014 13:36:00 GMT
I suppose they could have been unwell when they arrived. But the careless attitude the staff have is concerning. Yes I imagine they were I'm That condition when the garden center took them I'm but any normal person can see something isn't right with them they have just been very ignorant ! |
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Post by anita on Jul 14, 2014 15:52:11 GMT
These places will take in pets to rehome because they know you will then buy your supplies from them it's a commercial tactic and they should not be allowed to take them in when then cannot identify health issues report them!
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Post by animalmadchloe on Jul 14, 2014 17:03:51 GMT
These places will take in pets to rehome because they know you will then buy your supplies from them it's a commercial tactic and they should not be allowed to take them in when then cannot identify health issues report them! I have reported them !! I don't think they even sell degu supplies iv never seen it in there the rapca are going to look I to It and let me know so I'll keep You updated guys I'm Still livid now |
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Post by deguconvert on Jul 15, 2014 6:32:28 GMT
Any news yet?
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Post by animalmadchloe on Jul 15, 2014 6:35:25 GMT
No they have to pass it on to an officer who will review the case and decide wether they need to get involved which I'm sure they will hopefully today or tomorro  |
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Post by deguconvert on Jul 15, 2014 6:41:20 GMT
Oh I do hope so!! To me that sounds like lots of red tape and politics, but hopefully it is more a quick phone call to the officer, and then said person jumping in their car to zip right over and knock some sense into them while carting out the little goos to go see the exotics specialist!
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Post by anita on Jul 15, 2014 7:04:16 GMT
Any news yet?
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Post by anita on Jul 15, 2014 7:07:27 GMT
These places will take in pets to rehome because they know you will then buy your supplies from them it's a commercial tactic and they should not be allowed to take them in when then cannot identify health issues report them! I have reported them !! I don't think they even sell degu supplies iv never seen it in there the rapca are going to look I to It and let me know so I'll keep You updated guys I'm Still livid now I shouldn't think that will stop them selling incorrect products if they cant recognise these health issues are they really going to be interested that the goos get the best housing and nutrition? |
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Post by animalmadchloe on Jul 15, 2014 14:42:08 GMT
I have reported them !! I don't think they even sell degu supplies iv never seen it in there the rapca are going to look I to It and let me know so I'll keep You updated guys I'm Still livid now I shouldn't think that will stop them selling incorrect products if they cant recognise these health issues are they really going to be interested that the goos get the best housing and nutrition?[/quote Do you mean the RSPCA? Or the garden center ? |
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Post by anita on Jul 15, 2014 16:40:17 GMT
I shouldn't think that will stop them selling incorrect products if they cant recognise these health issues are they really going to be interested that the goos get the best housing and nutrition?[/quote Do you mean the RSPCA? Or the garden center ? the garden center! |
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Post by animalmadchloe on Jul 15, 2014 17:02:35 GMT
Ohhh right I know for a fact that there not on degu food which I told them the do have a great big cage plenty of floor space, the rapca called they have advised them
To see a vet x
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Post by cheesecakeyum on Jul 19, 2014 14:37:17 GMT
For other people who might have similar issues from pet shops, garden centres etc. sometimes you have to report to the local council instead of the RSPCA (I don't know why, maybe depends on area of the country?? But when I wanted to complain about a local pet shop for overcrowding and stress I had to contact a council inspector to check it out). Glad you got it reported ok, hopefully they will see the error of their ways or if no improvement will be stopped from having them.
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Post by animalmadchloe on Aug 11, 2014 9:17:19 GMT
Think one of the degus at the garden center has passed away my fiend went the other day and said there was only two I hope the poor thing didn't suffer |
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I reported this to staff and all I got was " I don't see what the problem Is" And "they were fine this morning" I told them they all need to see a vet and explained about the teeth but they really didn't seem bothered at All, I'm so so angry they all look so sick , how they think they all look normal and healthy is beyond me, 
